Privacy Policy
Last updated: September 27, 2026
This Privacy Policy describes how YoLink processes personal data when users interact with yolink.es, yolink.one, short links, QR codes, YoPage, accounts, analytics, and related functionality.
1. Data Controller
The data controller is:
Iryna Volokhova — Individual Entrepreneur registered in Ukraine
Tax ID: 3183719245
Address: 29 Oleh Olzhych Street, Mykolaiv, 54000, Ukraine.
Privacy email: privacy@yolink.one
General support: support@yolink.one
Phone: +34 602 51 04 46
2. Data We Process
Depending on how the Services are used, we may process:
Account data: name, email, language, preferences, organization information, plan, and account status.
Authentication data: password hash, session data, login logs, and technical security identifiers.
Service data: created links, destination URLs, QR codes, YoPage content, UTM parameters, campaign settings, and other user content.
Click analytics data: IP address, date and time, user-agent, browser and device type, approximate IP-based location, referrer, link or page identifier, and technical request parameters.
Support data: content of support requests and related correspondence.
Subscription data: selected plan, subscription status, transaction identifiers, and other information received from Paddle.
YoLink does not receive or store complete bank card details where payment is processed through Paddle.
3. Purposes of Processing
Personal data may be used to:
- provide and support the Services;
- create and maintain accounts;
- process links and redirects;
- generate statistics for link owners;
- operate YoPage and QR codes;
- maintain security;
- prevent phishing, fraud, spam, and other abuse;
- manage subscriptions;
- respond to inquiries;
- comply with legal obligations;
- protect the rights of YoLink, users, and third parties;
- improve product stability and performance.
4. Legal Bases
Where the GDPR applies, we rely on the following legal bases:
performance of a contract — for accounts, links, QR codes, YoPage, subscriptions, and core functionality;
legitimate interests — for security, abuse prevention, infrastructure protection, and stability analysis;
consent — for optional cookies and other features where consent is legally required;
legal obligation — for compliance with legislation, court decisions, and lawful authority requests.
5. Analytics for Short-Link and YoPage Visitors
Owners of links and YoPage pages may use YoLink to obtain statistics concerning their visitors.
For data processed solely on the instructions of such a customer for that customer's campaign, the customer may act as data controller and YoLink as data processor.
For information required by YoLink for its own security, fraud prevention, and infrastructure operations, YoLink may act as an independent controller.
Additional terms may be governed by a DPA.
6. Paddle
Payments for paid subscriptions are processed through Paddle.
Paddle processes payment data in accordance with its own legal documents and acts as Merchant of Record for the relevant transaction.
YoLink may receive information from Paddle that is necessary to determine subscription status and provide the purchased plan.
7. Service Providers
We may use providers of infrastructure, hosting, email, monitoring, abuse protection, and other necessary technical services.
Such providers receive only the data necessary to perform the relevant function and are used subject to applicable data protection requirements.
Current material subprocessors may be published on a separate Subprocessors page.
8. International Processing
Depending on the infrastructure used, data may be processed in different countries.
Where legislation requires specific safeguards for international data transfers, appropriate mechanisms will be used, including contractual safeguards recognized under applicable law.
9. Retention
We do not retain personal data longer than reasonably necessary for the purposes of processing.
Account data is generally retained while an account remains active and, following account closure, for the period necessary to complete deletion, maintain security, comply with legal obligations, and resolve disputes.
Click statistics are retained in accordance with the features and limits of the applicable plan, account settings, and technical requirements of the Service.
Backups may be deleted according to rotation cycles.
Data required by law may be retained for the relevant mandatory period.
10. Security
We apply reasonable technical and organizational measures, including:
- access controls;
- password hashing;
- secure data transmission;
- logging;
- restricted administrative access;
- backups;
- security monitoring;
- anti-phishing and anti-abuse measures.
No Internet-connected system can guarantee absolute security.
11. User Rights
Depending on applicable law, you may have the right to:
- access your data;
- rectify your data;
- request deletion;
- restrict processing;
- request data portability;
- object to certain forms of processing;
- withdraw consent.
To exercise your rights, contact privacy@yolink.one.
We may request reasonable identity verification before processing a request.
12. Complaints to a Supervisory Authority
Where the GDPR applies, you have the right to lodge a complaint with a competent data protection supervisory authority.
Users in Spain may, in particular, contact the Agencia Española de Protección de Datos (AEPD).
13. Children
YoLink is not intended for children below the applicable minimum age.
If we become aware that a child's data has been processed without an appropriate legal basis, we will take reasonable steps to delete it.
14. Automated Security Measures
YoLink may automatically analyze links and technical signals in order to detect phishing, malicious URLs, bots, unusual activity, and abuse.
These measures are used to protect the platform and users.
Where applicable law requires human involvement in a particular decision, an appropriate review procedure will be provided.
15. Third-Party Websites
After following a short link, a user may be directed to an independent third-party website.
The privacy policies of such websites are determined by their respective owners and not by YoLink.
16. Changes
We may update this Policy in response to changes in the Service, technologies, or applicable law.
The current version is published on YoLink websites together with the date of the latest update.
17. Contact
Privacy: privacy@yolink.one
Support: support@yolink.one
Legal: legal@yolink.one
Phone: +34 602 51 04 46